These Optulink resources explain real-time mobile voice optimization. And they show how real-time voice optimization addresses mobile operators’ business problems, including the loss of voice revenues, the threat from OTT services and the dangers of customer churn.
“Real-Time Optimization Helps Retain Voice Revenues”
European mobile operators are seeing a 4% decline in voice revenues. They need solutions to actively stem the loss of one of their most profitable services. By reducing the KPI of the dropped call rate, operators have an opportunity to directly increase customer satisfaction and reduce user churn. For more information, request our white paper.
“How Real-Time Voice Optimization Helps Operators Address the Threat of WhatsApp and OTT Services”
While over-the-top (OTT) services have long been a competitive factor for mobile operators, now the rise of WhatsApp as a voice service under the Facebook family threatens to erode mobile voice revenues even faster. Operators can use real-time mobile network optimization in order to improve the quality of mobile voice and reduce the desirability of OTT services such as WhatsApp.