Join the club! Everyone hates dropped calls.
Unfortunately, more than 2 out of 3 U.S. mobile users experience dropped calls. About 1 out of 3 says their mobile calls drop several times a week — or even more often. See Pew Internet study on mobile quality.
Dropped call rate metrics are closely monitored by mobile network operators, since even a small degradation directly influences the user experience, customer satisfaction and churn.
Users naturally expect a better experience. The danger is: users are at risk of churn when they’re disappointed repeatedly with voice service.
Now, you can curb dropped calls with real-time, automatic mobile voice optimization.
Learn more about Optulink solutions.